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ASCENSION HEALTH II
3704 NEWCASTLE DR SE, GRAND RAPIDS, MI 49508
3.9
Based on 2 Verified Client Reviews
Call now to talk with a representative:
(248) 342-2698
About
We provide comfort, care and compassion in a residential assisted living setting to give you and the one you care about peace of mind.
Services Offered
24-Hour Care
Bathing
Companion Care
Doctor Visit Companionship
Dress & Grooming
Eating Assistance
Grocery/Errand Assistance
Hospice Support
Housekeeping
Incontinence Care
Laundry
Medication Reminders
Mobility Assistance
Prescription Pick-Up
Safety Supervision
Transfer to/from Bed
Payment Options
Cash
Check
CreditCard
Long-Term Care Insurance
Other Options
Veteran's Assistance
Workers' Compensation Insurance
Map
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Client Reviews
Avg. Rating 3.9
Based on
2
verified client reviews
Avg. Rating 3.9
Based on
2
verified client reviews
Anonymous
4.0
Verified Client Review
April 3, 2024
There could be more help with transporting family members or residents to medical doctor appointments and other appointments if needed. They could help with more transportation. Things are okay, but there could be some improvements. I am not sure how the caregivers could have a greater impact. The caregivers have had a positive impact because they're helpful as far as cleanliness and helping with hygiene.
Anonymous
3.8
Verified Client Review
February 2, 2024
I would like the agency to improve their communication. Communication has been difficult. It has been difficult with the owner; and I know some of the staff who are friendly and helpful, but I think the tone is set by the owner. It was run differently when we first started. It all changed with the new owner. The agency could make our life easier if they had a computer in the house. The siblings would zoom with her, but the computer is no longer there. The staff doesn't understand why it was removed. I only talk with the staff; I haven't been able to communicate with the owners. When I email, she doesn't respond.
Awards Earned
2022
Best of Home Care
Leader in Experience (Formerly Leader in Excellence)
Awarded for superior
client & caregiver satisfaction
ratings.
About this award
2020, 2021, 2022, 2023
Best of Home Care
Provider of Choice
Awarded for outstanding
client satisfaction
ratings.
About this award
2020, 2021, 2022, 2023
Best of Home Care
Employer of Choice
Awarded for outstanding
caregiver satisfaction
ratings.
About this award
Find out pricing & more details for
ASCENSION HEALTH II
Talk with a BestofHomeCare.com representative now
(248) 342-2698
Get in touch now to find out about pricing and availability for your care needs. Call to connect with a BestofHomeCare.com representative now, or fill out the form below to request a call-back.
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Who needs care?
-Select-
My parent needs care.
I need care.
My patient needs care.
My spouse needs care.
My friend needs care
My relative needs care.
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