Using to Find the Right Home Care Agency  
By: Connor Kunz | Resources

Navigating the world of senior care options and choosing the right home care agency for your loved ones can be stressful. is here to make your search easier. is focused specifically on home care and is dedicated to listing agencies with a track record of providing high-quality care. Besides providing detailed information about the services provided by each agency, also lists which agencies have won Best of Home Care awards for client and caregiver satisfaction and shows verified client reviews, so you can see firsthand what kind of experience to expect with each agency.  

About the Site is powered by Home Care Pulse, the home care industry’s leading satisfaction research firm. Home Care Pulse interviews caregivers and clients from hundreds of home care agencies every month and uses their feedback to help these agencies provide better care to their clients. The satisfaction scores and feedback gathered by Home Care Pulse are also used to identify Best of Home Care award winners and provide the verified client reviews that you see on  

Navigating the Searches  

When you enter your location in the search bar, the site returns a list of agencies serving your geographic area. Agencies cannot purchase a spot at the top of the search results. Instead search results are ordered based upon the number of home care awards that agencies have won. 

Using Agency Profiles  

Each profile includes four parts: Info, Reviews, Awards, and Get Pricing. Here’s what you need to know about each section:  

Info. This section includes the need-to-know details about the agency. Besides a short bio provided by the agency, this includes a list of the services the agency provides (meal prep, live-in care, bathroom assistance, Alzheimer’s care, etc.) as well as other details like the types of payment they accept.  

Reviews. All client reviews are 100% verified, meaning that we guarantee their authenticity. These reviews are randomly selected from the interviews conducted by Home Care Pulse each month with the home care agency’s clients. Reading through these reviews will give you a firsthand take on what to expect from each agency.  

Awards. Agencies that have shown commitment to high-quality care by contracting with Home Care Pulse’s Quality Management Program are designated as Trusted Providers. This makes them eligible for home care awards. Trusted Providers who have received Best of Home Care awards list these awards in their profile. In addition to showing current awards, profiles also show awards won in past years. These Best of Home Care Awards provide you with an easy way to identify agencies that consistently achieve exceptionally high satisfaction scores. The scores come directly from clients and caregivers, and the awards are given out annually by Home Care Pulse.  

Here's a brief overview of the three types of awards you’ll see: 

  • Provider of Choice—given to agencies that consistently achieve exceptionally high satisfaction scores from their clients compared to other agencies in their region.                    

  • Employer of Choice—given to agencies that consistently achieve exceptionally high satisfaction scores from their caregivers compared to other agencies in their region. (Remember, happy caregivers lead to happy clients.)       

  • Leader in Excellence—given to agencies that win both Provider of Choice and Employer of Choice and also receive very high scores in a wide range of categories related to client satisfaction. Leaders in Excellence are agencies that consistently work to provide the best care available.     

Get Pricing. When you call the phone number or fill out a request form, your request is directed to a trained professional from our US-based team. They will talk to you about your needs to ensure that they can be met by the home care agency you have selected. You will then be connected with a representative from the agency you’ve selected. Your request for pricing and more information is only shared with the home care agency you select.  

Finding the Right Agency for Your Loved Ones 

These resources will help you make an informed decision about the right home care agency for your loved ones. For further information, see our Frequently Asked Questions page or talk to us on Facebook and Twitter. 

About the Author - Connor Kunz
Connor Kunz
A writer, communicator, and people enthusiast, Connor's lifelong affinity for words dates back to kindergarten, when he dictated rather odd stories about talking animals for his older siblings to write down and illustrate. Today, Connor is grateful for the opportunity to use his skills to advance services that improve lives. When he's not working, you can find Connor hiking in a national park with his wife. 
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