Touching Hearts at Home

100 College Parkway, Suite 210, Williamsville, NY 14221
Based on 4 Verified Client Reviews
Our agency is the premier non medical care giving company in the Erie and Niagara county region.  We pride ourselves on our client centered approach to home care.  We strive to serve our clients and their families in the most interactive and supportive manner.  We are available 24/7/365!!  We are the heart of Home Care.  
Services Offered
24-Hour Care
Alzheimer's Care
Companion Care
Doctor Visit Companionship
Dress & Grooming
Eating Assistance
Exercise Assistance
Grocery/Errand Assistance
Hospice Support
Hospital Discharge Assistance
Medication Reminders
Mobility Assistance
Prescription Pick-Up
Respite Care
Safety Supervision
Payment Options
Long-Term Care Insurance
Veteran's Assistance
Workers' Compensation Insurance
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Client Reviews
Avg. Rating 4.6 
Based on 4 verified client reviews
Avg. Rating 4.6 
Based on 4 verified client reviews
John M
Verified Client Review
March 14, 2024
I like that they're able to adjust to my particular needs and they fill them well. They're responsive.  My caregivers have had a positive impact because they help me be able to just keep going. 

Charlotte C
Verified Client Review
February 16, 2024
They do everything that needs to get done.  She cleans up the house really well. 

Kate B
Verified Client Review
December 19, 2023
It has been a rough start. I would like to see them have more communication in a timely manner. I think we have worked it out, and I am getting some good responses now, but it was bad there for a while.  They have finally got two great aides, and all I can do is pray that they stay. 

Awards Earned
2022, 2023, 2024
Best of Home Care
Leader in Experience (Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
About this award
2021, 2022, 2023, 2024
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
About this award
2021, 2022, 2023, 2024
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
About this award

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Touching Hearts at Home
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