STEPS Home Care

3 Barker Ave, 2nd Floor, White Plains, NY 10601
4.6 
Based on 14 Verified Client Reviews
 
About
You Are Not Alone. STEPS Home Care is a family, female and locally owned Licensed Home Care Agency.

We understand caring for loved ones can be challenging and stressful. STEPS evolved from the experiences of caring for our family. Our goal is simple: provide you with peace of mind through our 3 guiding principles: Family, Passion, and Stability.
Services Offered
24-Hour Care
Alzheimer's Care
Bathing
Companion Care
Doctor Visit Companionship
Dress & Grooming
Eating Assistance
Exercise Assistance
Grocery/Errand Assistance
Hospice Support
Hospital Discharge Assistance
Housekeeping
Incontinence Care
Laundry
Medication Reminders
Mobility Assistance
Prescription Pick-Up
Respite Care
Safety Supervision
Transfer to/from Bed
Transportation
Payment Options
Cash
Check
CreditCard
Long-Term Care Insurance
Veteran's Assistance
Workers' Compensation Insurance
Map
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Client Reviews
Avg. Rating 4.6 
Based on 14 verified client reviews
Avg. Rating 4.6 
Based on 14 verified client reviews
Margaret F
 4.5
Verified Client Review
June 26, 2020
They communicate well and have always been able to send us a caregiver. They've been very on top of my mother's safety. They have a nurse keeps in touch with us.

Julia S
 4.3
Verified Client Review
June 25, 2020
The communication needs improvement. My mother can't do anything by herself. She is completely dependent on them. They keep her safe and fed.

Lorna S
 4.3
Verified Client Review
June 15, 2020
They could have been better at I felt that one of the caregivers would call out too often, but they did not think so and they always covered the shift. The cost of the care was to expensive and I feel they should do some more spot checks on the caregivers to make sure they were doing what they were supposed to.  They helped the most by having someone that I could contact 24/7 if I ever needed anything. 

Awards Earned
2020
Best of Home Care
Leader in Excellence
Awarded for superior client & caregiver satisfaction ratings.
About this award
2019, 2020
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
About this award
2019, 2020
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
About this award

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STEPS Home Care
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